Personal Concierge Service is an on-demand hospitality for Japan no matter where you may be. Our team can make a variety of arrangements on your behalf such as proxy buying, travel assistance, and problem-solving at your service. For private use, we offer to create an experience that is as individual as you are, while our team can also assist to lower costs and burdens associated with business arrangements in Japan.
The service fee will be calculated according to a concierge rate per hour, which is pragmatic, valuable and considerate.
Shipping Concierge Service is a parcel forwarding service matched with Japanese hospitality to anywhere you wish across the world. Perhaps you know exactly what you wish to buy online in Japan, but need a local address and some assistance for shipment.
There will be a transparent, per parcel shipping charge applied by Japan Post (EMS or SAL) depending on the country/region of destination and shipping conditions in addition to a service fee based on weight of the parcel from 500 JPY.
Other couriers such as DHL, FedEx and UPS are also available upon request.
What does Japan mean to you? A travel destination? A business partner, or a place where your heart resides?
At JP Concierge, we are dedicated to supporting every facet of your engagement with Japan.
We never limit your choices with predetermined plans or fixed options.
We are here to deeply understand your needs and fulfil them in the most suitable way, always serving as your reliable partner.
Whether for business or personal matters, we design and deliver personalized concierge services tailored just for you.
There are no admission fees or fixed costs.
As a token of our commitment, we're prepared to match prices with any competing service, provided they offer a comparable experience at a more favorable cost.
Explore Japan effortlessly with our Official Japan Tourism Resources Directory, your trusted guide to official information from regional governments, including local attractions, events, and seasonal travel updates. Find essential links to plan your journey, encounter timeless places, and experience authentic local culture—all in one place.
Offered as a complimentary service by JP Concierge, the directory is rapidly expanding to cover all 47 prefectures, bringing Japan’s rich heritage and natural beauty to your fingertips. Start your adventure today!
JP Concierge empowers non-residents of Japan to experience the country as if they were living here.
We provide seamless access to experienced Japanese concierges who act as your extended hands and eyes on the ground—whether you're managing a business remotely, coordinating personal tasks, or simply looking for a trusted partner in Japan.
For businesses, we help you make smarter decisions with local insights and research, by offering support on a project-by-project basis—with no fixed costs.
For individuals, we offer the freedom to make highly personalized choices, with a dedicated concierge ensuring your needs are handled with precision and care.
Our parent company, passage LLC, is a Tokyo-based company registered in Minato City (Corporate Number: 3010403028626), led by Eri SETO, a seasoned business consultant with deep expertise in international finance and corporate strategy. Inspired by her commitment to personalized service, she pursued further study in hospitality and concierge operations at GIHE. JP Concierge brings together this rare combination of strategic business insight and high-touch service.
Wherever you are, we help you stay connected to Japan—with confidence, flexibility, and care.
It all begins with a conversation.
From private errands to corporate tasks,
we act as your reliable hands in Japan
Full-service international shipping from Japan,
handled locally on your behalf